Troubleshooting & FAQ

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Please pay attention to our service answers to F requently A sked Q uestions (FAQs). You will find not only product-specific information but also helpful general remarks at the following six different sections.

Part 1: Mycoplasmal Biology and Detection of Mycoplasma

Part 2.1: PCR and qPCR Detection in General

Part 2.2: Minerva Biolabs' PCR and qPCR Diagnostic Kits

Part 3: Elimination and Decontamination

Part 4: Detection of Mycoplasma with Venor^®GeM

Part 5: The Aqua Screen^®System

As customer satisfaction and individual technical service is of the highest priority at Minerva Biolabs, we are always very eager to assist you in whatever way possible. Minerva Biolabs has an experienced team of knowledgeable scientists and experts who can support you solving your difficulties.

If this troubleshooting guide and the FAQ Downloads do not offer a solution to the difficulty you are facing, please do not hesitate to contact our applications support. Please find detailed information regarding our support at "Technical Requests".

Doreen Wachauf

Tel: +49 (0)30 2000 4370
support@minerva-biolabs.com